Avalon Stone Music — Privacy Policy
Effective date: Sep 1, 2025
Avalon Stone Music (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our websites, stores, social channels, subscription communities, or otherwise interact with us (the “Services”).
1) Information We Collect
We may collect: account and contact details you provide (name, email, handle, phone); purchase and order details (items, price, delivery info, order ID); payment confirmations from our processors (not full card numbers); fan community and support interactions (messages, posts you submit); marketing preferences and survey responses; device/usage data (IP, device type, browser, pages viewed, links clicked, approximate location); media you submit or appear in (if you sign a release).
2) How We Use Information
We use information to: provide, personalize, and improve the Services; process orders, subscriptions, and support requests; send transactional messages (order confirmations, service notices); send marketing with your consent (you can opt out anytime); prevent fraud, secure accounts, and comply with law; analyze performance and audience engagement.
3) Cookies & Similar Technologies
We use cookies, pixels, and local storage to keep you signed in, remember preferences, measure performance, and deliver/measure ads. You can control cookies in your browser settings; some features may not work without them.
4) When We Share Information
We share only as needed with: service providers (hosting, payments, email, analytics, fulfillment, customer support); advertising/analytics partners to measure performance and, where permitted, serve interest-based ads; parties to a business transfer (merger, acquisition, financing, or sale of assets); authorities where required to comply with law or protect rights/safety. We require service providers to protect your information and use it only as instructed.
5) Payments
Payments are handled by third-party processors. They receive and process your payment data under their own policies. We receive payment confirmations, fraud signals, and limited billing details required to complete your order and provide support.
6) Data Retention
We keep data only as long as needed for the purposes above and to meet legal/financial obligations, resolve disputes, and enforce agreements. When no longer needed, we de-identify or securely delete it.
7) Your Choices & Controls
You can: access, correct, or request deletion of your information; opt out of marketing via “unsubscribe” links or by contacting us; adjust browser and platform settings for cookies/ads; request removal of content you appear in on our channels if you signed a release (note: third-party reposts/archives/caches may remain outside our control).
8) Your Privacy Rights (GDPR/UK-GDPR/CPRA and Similar Laws)
Depending on your location, you may have rights to: access and portability; rectification; erasure; restrict or object to processing; withdraw consent (where applicable); appeal a declined request; opt out of “sale”/“sharing” or targeted advertising. To exercise rights: email privacy@avalonstonemusic.com with your request and country/state. We may need to verify your identity and relationship with us. You may use an authorized agent where permitted. Do Not Sell or Share / Targeted Ads: we do not sell personal information for money. Where certain advertising/analytics disclosures could be deemed a “sale” or “sharing,” you can opt out by emailing us and adjusting cookie/ad settings.
9) International Transfers
Your information may be processed outside your country (including Canada, the US, UK, and EU). Where required, we use safeguards such as Standard Contractual Clauses.
10) Children’s Privacy
Our Services are not directed to children under 13 (or the relevant age in your jurisdiction). If you believe a child provided personal data, contact us to remove it.
11) Security
We use administrative, technical, and physical safeguards designed to protect personal data. No system is 100% secure; please use strong, unique passwords and keep them confidential.
12) Third-Party Links
Our Services may link to third-party sites/apps. Their privacy practices are governed by their own policies.
13) Changes to This Policy
We may update this Policy. We’ll update the date above and, if changes are material, provide additional notice where required.
14) Contact Us
Email: info@avalonstonemusic.com
If you have unresolved concerns, you may have the right to contact your local data protection authority.